Privacy Policy

Privacy Policy

Last Updated: September 12, 2026

Lipodew respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how XINCAOMR INC, operating under the Lipodew brand (“Lipodew,” “we,” “us,” or “our”), may collect, use, disclose, retain, and otherwise process personal information when you visit our website, purchase our kitchen tools or related products, communicate with us, or otherwise interact with our services.

Please read this Privacy Policy carefully.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Lipodew and the services you use.

We may collect the following categories of information.

Contact Information

This may include:

  1. Name
  2. Email address
  3. Telephone number
  4. Billing address
  5. Shipping address

Order and Transaction Information

This may include:

  1. Products purchased
  2. Order numbers
  3. Order history
  4. Transaction information
  5. Shipping and delivery information
  6. Returns and refund information
  7. Customer-support records

Payment Information

Payments may be processed by third-party payment processors and ecommerce service providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment provider.

Lipodew may receive limited transaction and payment-related information necessary to confirm, process, manage, or support your order.

We do not require customers to send full payment-card information to our Customer Support team by email, telephone, or other unsecured communication methods.

Account Information

If customer accounts are made available on our website, we may process information associated with your account, including:

  1. Login information
  2. Saved contact details
  3. Preferences
  4. Saved addresses
  5. Order history
  6. Account activity

Device and Usage Information

When you interact with our website, certain technical information may be collected automatically.

This may include:

  1. IP address
  2. Browser type
  3. Device type
  4. Operating system
  5. Referring website or URL
  6. Pages viewed
  7. Website interactions
  8. Approximate location derived from technical information
  9. Cookie identifiers
  10. Similar online or device identifiers

Communications

When you contact Lipodew, we may collect and retain information contained in your communication together with information reasonably necessary to respond to your request.

This may include customer-support enquiries, order-related messages, product questions, return requests, refund enquiries, and other communications.

2. How We Collect Personal Information

We may collect personal information:

  1. Directly from you
  2. Automatically when you interact with our website
  3. Through our ecommerce platform or website service providers
  4. From payment processors
  5. From shipping carriers
  6. From logistics and fulfillment providers
  7. From analytics providers
  8. From advertising and marketing providers
  9. From fraud-prevention and security providers
  10. From other service providers where permitted by applicable law

3. How We Use Personal Information

We may use personal information for purposes including:

  1. Processing and fulfilling orders
  2. Processing payments
  3. Arranging shipping and delivery
  4. Providing order confirmations
  5. Providing shipment and tracking information
  6. Processing returns and refunds
  7. Responding to customer enquiries
  8. Providing customer support
  9. Maintaining customer accounts where available
  10. Operating and maintaining our website
  11. Improving our products, services, and customer experience
  12. Understanding how visitors use our website
  13. Personalizing experiences where permitted
  14. Measuring website and marketing performance
  15. Measuring advertising effectiveness and attribution
  16. Detecting, investigating, and preventing fraudulent activity
  17. Protecting our customers, website, services, and business
  18. Sending marketing communications where permitted
  19. Managing promotions and customer relationships
  20. Complying with applicable legal, regulatory, tax, accounting, and contractual obligations
  21. Establishing, exercising, or defending legal claims

4. Ecommerce and Service Providers

We work with third-party service providers to operate our online store and provide services to customers.

These providers may assist us with services such as:

  1. Website hosting
  2. Ecommerce functionality
  3. Checkout services
  4. Payment processing
  5. Order management
  6. Shipping and fulfillment
  7. Fraud prevention
  8. Security
  9. Analytics
  10. Advertising and marketing
  11. Advertising attribution and measurement
  12. Customer support
  13. Cloud and technology services

These service providers may process personal information in accordance with their own privacy policies, contractual obligations, and applicable law.

Some providers may process information in countries other than the country in which you live.

We encourage you to review the privacy notices of relevant third-party providers where appropriate.

5. Cookies and Similar Technologies

Lipodew and our service providers may use cookies, pixels, tags, local storage, tracking technologies, and similar technologies when you interact with our website.

These technologies may be used to:

  1. Enable essential website functionality
  2. Maintain shopping-cart functionality
  3. Remember preferences
  4. Maintain user sessions
  5. Authenticate users where applicable
  6. Improve website security
  7. Prevent fraud
  8. Understand website usage
  9. Measure website performance
  10. Provide analytics
  11. Personalize content where permitted
  12. Measure advertising effectiveness
  13. Support advertising attribution
  14. Support marketing and advertising activities where permitted

Depending on your location and applicable law, you may be provided with options to manage certain non-essential cookies or similar technologies.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect the availability or functionality of some website features.

6. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate Lipodew, fulfill customer orders, provide our services, measure advertising performance, protect our business, or comply with applicable law.

Recipients may include:

  1. Ecommerce platform providers
  2. Website hosting providers
  3. Payment processors
  4. Shipping carriers
  5. Logistics and fulfillment providers
  6. Customer-support providers
  7. Analytics providers
  8. Advertising and marketing providers
  9. Advertising measurement and attribution providers
  10. Fraud-prevention providers
  11. Security providers
  12. IT and cloud-service providers
  13. Professional advisers
  14. Government agencies, courts, or regulatory authorities where required by law

We may also disclose information where reasonably necessary to:

  1. Comply with applicable laws or legal obligations
  2. Respond to lawful requests
  3. Investigate suspected fraud or misuse
  4. Enforce our terms, policies, or agreements
  5. Protect the rights, property, security, or safety of Lipodew, our customers, or others

We do not disclose personal information merely for unrelated purposes without an appropriate legal basis.

7. Advertising, Analytics, and Personalization

Where permitted by applicable law, we may work with advertising, analytics, attribution, or marketing providers to:

  1. Understand how visitors interact with our website
  2. Measure advertising and marketing performance
  3. Understand the effectiveness of advertising campaigns
  4. Measure conversions and attribution
  5. Improve marketing campaigns
  6. Understand customer interests
  7. Provide more relevant advertising where permitted

These providers may use cookies, pixels, device identifiers, or similar technologies to process information about website visits, interactions, or purchases.

Depending on your jurisdiction, certain advertising or data-sharing activities may be treated as a “sale,” “sharing,” “targeted advertising,” or similar activity under applicable privacy laws.

Where required by applicable law, we will provide appropriate methods for exercising applicable privacy or opt-out rights.

Your available rights may vary depending on where you live.

8. Business Transactions

If Lipodew or XINCAOMR INC becomes involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, transfer of ownership, or similar business transaction, personal information may be transferred or disclosed as part of that transaction where permitted by applicable law.

Any such processing will remain subject to applicable legal requirements.

9. International Data Transfers

Our website, service providers, payment processors, shipping partners, analytics providers, advertising providers, or other technology providers may operate in different countries.

As a result, personal information may be transferred to, stored in, accessed from, or processed in countries outside the country or region in which you live.

Privacy and data-protection laws may differ between jurisdictions.

Where required by applicable law, appropriate measures will be used in connection with international transfers of personal information.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy applicable:

  1. Business requirements
  2. Contractual obligations
  3. Legal obligations
  4. Regulatory requirements
  5. Tax and accounting requirements
  6. Fraud-prevention requirements
  7. Security requirements
  8. Operational requirements
  9. Dispute-resolution needs

The specific retention period may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise handle it in accordance with applicable law.

11. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the right to:

  1. Request access to certain personal information
  2. Request correction of inaccurate personal information
  3. Request deletion of certain personal information
  4. Request information about how your personal information is processed
  5. Obtain a portable copy of certain personal information
  6. Opt out of certain targeted advertising
  7. Opt out of certain sale or sharing of personal information
  8. Limit certain uses of sensitive personal information where applicable
  9. Withdraw consent where processing is based on consent and withdrawal is permitted
  10. Appeal certain decisions relating to privacy requests where applicable
  11. Exercise applicable privacy rights without unlawful discrimination

These rights are subject to applicable legal limitations and exceptions.

12. How to Exercise Your Privacy Rights

To submit a privacy-related request, please contact:

Email:
support@lipodew.com

Phone:
+1 570-772-7236

Please provide sufficient information for us to understand and process your request.

We may request additional information where reasonably necessary to:

  1. Verify your identity
  2. Protect your information
  3. Prevent fraudulent requests
  4. Confirm that you are authorized to make a request on behalf of another person

We will process valid privacy requests in accordance with applicable law.

13. Marketing Communications

Where permitted by applicable law, Lipodew may send promotional or marketing communications to customers or website visitors who have provided an appropriate basis for receiving them.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the relevant email or by contacting:

Email:
support@lipodew.com

Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications when necessary, such as order confirmations, shipment updates, customer-support responses, security messages, or policy notices.

14. Children's Privacy

Our website and services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 in a manner prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at:

Email:
support@lipodew.com

We will review the matter and take appropriate action where required.

15. Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, destruction, or disclosure.

These measures may include protections implemented by our ecommerce, payment, hosting, and technology service providers.

However, no website, electronic transmission, online service, storage system, or security method can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their account credentials and personal information.

16. Third-Party Websites and Services

Our website may contain links to websites, applications, payment services, social-media platforms, or services operated by third parties.

Lipodew does not control the privacy, security, content, or data-handling practices of independent third parties.

This Privacy Policy does not apply to websites or services operated independently by third parties.

We encourage you to review the applicable privacy policies before providing personal information to a third-party service.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  1. Our products or services
  2. Our business practices
  3. Our technologies
  4. Our service providers
  5. Our advertising or analytics practices
  6. Applicable laws or regulations
  7. Other operational or legal requirements

When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, your privacy rights, or Lipodew's privacy practices, please contact us.

Lipodew Customer Support

Email:
support@lipodew.com

Phone:
+1 570-772-7236

Website:
www.lipodew.com

Mailing Address:
XINCAOMR INC
909 E Mesa Ave
Pueblo, CO 81006
United States

Company Information

Brand Name
Lipodew

Legal Company Name
XINCAOMR INC

Registered Business Address
909 E Mesa Ave
Pueblo, CO 81006
United States

Return Address:

2 Prince Street
Nanticoke, PA 18634
United States

Website
www.lipodew.com

Customer Support Email
support@lipodew.com

Customer Support Phone
+1 570-772-7236

Business Registration
XINCAOMR INC is a corporation registered in the State of Colorado, United States.

The legal company name and registered address above match the company information in your Colorado incorporation documents.

Lipodew

Practical Kitchen Tools for Everyday Living.