Contact Us
Contact Us
We’re Here to Help
At Lipodew, we want your shopping experience to be simple, clear, and easy to understand.
Whether you have a question about one of our kitchen products, need assistance with an existing order, or would like more information about shipping, returns, or product details, our Customer Support team is here to help.
We are committed to providing clear information and responsive customer service throughout your shopping experience.
Customer Support
Email
support@lipodew.com
Phone
+1 570-772-7236
Our team handles customer enquiries during normal business days.
We aim to respond as promptly as reasonably possible. Response times may occasionally be longer during weekends, public holidays, promotional periods, or times of unusually high enquiry volume.
Order Enquiries
If you are contacting us about an existing order, please include:
- Your full name
- Your order number
- The email address used when placing your order
- A brief description of your question or concern
Providing this information helps us locate your order and assist you more efficiently.
Shipping Questions
If you have questions about order processing, delivery times, shipping status, or tracking information, please review our Shipping Policy or contact our Customer Support team.
When contacting us about a shipment, please include your order number whenever possible.
We will review the available order information and provide assistance based on the status of your shipment.
Returns & Refunds
If you would like to request a return or have a question about a refund, please review our Return & Refund Policy before contacting us.
Eligibility for returns may depend on the condition of the item, the type of product, the time elapsed since delivery, and other requirements described in our Return & Refund Policy.
Unless otherwise required by applicable law, products that have been used, damaged, altered, or are no longer in their original condition may not qualify for return.
Please contact us before sending any product back.
Returns sent without prior instructions or authorization may not be accepted or processed.
Returns & Refunds Contact
support@lipodew.com
Damaged, Defective, or Incorrect Items
If your order arrives damaged, appears defective, or contains an item different from what you ordered, please contact us as soon as reasonably possible.
Email
support@lipodew.com
Please provide your order number, a brief explanation of the issue, and clear photographs of the product and packaging where relevant.
Our Customer Support team will review the information provided and advise you on the appropriate next steps.
Product Questions
If you have questions about a Lipodew product before placing an order, you are welcome to contact us.
We can assist with questions relating to product features, dimensions, materials, general usage, care instructions, and other information available for the product.
Our goal is to help customers understand the products they are considering before making a purchase.
Email
support@lipodew.com
Phone
+1 570-772-7236
Business & Partnership Enquiries
For legitimate business enquiries, partnerships, creator collaborations, or other professional matters, please contact:
Email
support@lipodew.com
Please include a brief introduction and relevant information about your enquiry so that it can be reviewed appropriately.
Company Information
Brand Name
Lipodew
Legal Company Name
XINCAOMR INC
Registered Business Address
909 E Mesa Ave
Pueblo, CO 81006
United States
Website
www.lipodew.com
Customer Support Email
support@lipodew.com
Customer Support Phone
+1 570-772-7236
Business Registration
XINCAOMR INC is a corporation registered in the State of Colorado, United States.
Colorado Entity ID
20251292390
Colorado 的公司注册文件确认了 XINCAOMR INC 的公司名称、Colorado Entity ID 以及 Pueblo 注册地址。
Contacting Lipodew
For questions about products, orders, shipping, returns, refunds, or customer service, please contact us using the information above.
We appreciate the opportunity to assist you and are committed to communicating clearly and treating customer enquiries with care and respect.
Thank you for choosing Lipodew.
Lipodew — Practical Kitchen Tools for Everyday Living.